When you’re checked into the ER, we’ll communicate with the hospital to schedule your follow ups and begin post visit care.
Apex Health has an Encounter Notification Service (ENS) that notifies us when a patient checks into the emergency room. We then know to follow up with that patient to expedite their recovery time and increase their chances for a successful recovery.
A More Connected (And Happier) Member
We make our board-certified emergency doctors available to members 24/7 at no cost. Then, by combining convenient access with an unparalleled level of care coordination, we guide your members to more proactive care at every stage of their health, creating better long-term outcomes.
Easier Access for Medical Treatment, Questions, and Support.
More Robust Follow Up Guidance to Downstream Care
A Level of Trust That Results in a 97% Member Satisfaction Rating.
Board-Certified Emergency Medicine Doctors
24/7 access to an emergency doctor to help you avoid the ER or urgent care center.
Access for Medical Concerns and Questions
Doctors are available for members between having a concern and seeing their doctor.
At Home Physician Care and Support
Address your medical concerns when and where it’s convenient for you.
Care Plans That Include Social Needs
An extension to primary care, filing the role of emergency providers, after hour care, and proactive support systems.
Mental Health Triage & Guidance
Trained to triage mental health concerns the same as an ER, but with more follow up care.
Healthcare Savings
Improving the continuity of preventative care reduces the cost of care for the member and their health plan.
The Harsh Reality is Emergency Care is the Only Healthcare Many People Know
Many people have never seen a primary care doctor or had a specialist for their chronic care needs. This can be driven by social challenges, trust concerns and even mental health. These individuals end up in a cycle of ER and Urgent Care visits, paying a premium for care that is not improving their long-term health.
